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Runbook

Also called Procedure guide, ops playbook

What is Runbook?

A step-by-step guide for handling a specific operational situation, such as a service outage, deployment issue, or routine maintenance task.

A runbook tells someone what to do, in what order, and what success or failure looks like. Good runbooks reduce guesswork during stressful or repetitive operational work.

When you would use it

You use a runbook when a task needs to be done reliably by different people, especially under pressure.

Common operations

  • Handling known incidents
  • Training new operators
  • Standardizing repetitive procedures

Related terms

Where this is taught

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